Taxis can be booked online 24 hours a day, but the service is currently available only for hotels, a statement said. “The RTA is always seeking to implement Dubai e-Government electronic applications through capitalising on the world’s top-notch technological solutions,” said Essa Abdul-Rahman Al Dosari, CEO of Public Transport Agency.

“The online taxi booking service is based on having the customer’s details and address saved in the Dispatch system at the Public Transport Agency; which makes it easy to process the booking in subsequent times.”

Al Dosari said the online service would dramatically cut the number of calls to the dispatch section, in turn reducing working hours of call centre staff, and customer waiting times.

Originally published by http://www.dubaitourism.ae

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